name: Install / update problem description: Installing or updating WiiCompiled through WheelWizard fails, or the game won't launch at all after installing. title: "[Install] " labels: ["setup"] body: - type: markdown attributes: value: | **Where to find the setup log** (same place whether you installed through WheelWizard or the setup exe): - Press `Win+R`, type `%TEMP%` and press Enter, then find `WiiCompiled-setup.log` and attach it below. If the install finished but the game won't start, also grab `console.log` from the newest folder in: - WheelWizard: `%APPDATA%\CT-MKWII\Recomp\UserData\Logs` - Standalone setup exe: `%LOCALAPPDATA%\WiiCompiled\Logs` - type: checkboxes id: preflight attributes: label: Before you continue options: - label: I'm on the latest version (latest WheelWizard, or the latest `MarioKartWiiCompiled-Setup.exe` from the Releases page). required: true - label: I searched the existing issues and nobody has reported this yet. required: true - label: I have a legally obtained copy of the game and it works in Dolphin. required: true - type: dropdown id: stage attributes: label: Where does it go wrong? options: - Starting the install from WheelWizard - Selecting the game file (ISO/WBFS/RVZ rejected) - During compilation / translation - Install finishes but the game won't launch - Updating an existing install - Other validations: required: true - type: dropdown id: installtype attributes: label: How did you install? options: - Through WheelWizard - Downloaded the setup exe myself - Not sure validations: required: true - type: textarea id: what attributes: label: What happens? description: The exact error message (copy the full text or screenshot it) and what you were doing when it appeared. validations: required: true - type: textarea id: logs attributes: label: Setup log description: Drag & drop `%TEMP%\WiiCompiled-setup.log` here, or paste the tail end of it below. render: text validations: required: true - type: input id: os attributes: label: Windows version placeholder: "e.g. Windows 11 24H2" validations: required: true - type: input id: av attributes: label: Antivirus (if any besides Windows Defender) placeholder: "e.g. Avast, none"